Multichannel operations platform
Every order. Every carrier. One controlled workflow.
Inspired Shipping brings supported sales channels, customer and product data, shipping decisions, carrier booking and labels into one operational workspace.
- Shopify, eBay, Amazon UK and spreadsheet order intake
- Configured carrier booking
- Supported-channel fulfilment and tracking write-back
Inspired ShippingLive workspace
OperationsOrder control
OrderChannelServiceStatus
#10492ShopifyNext dayReady
#10491eBayParcelReview
#10490CSV importPalletBooked
Available channel and carrier account connectors
DX
The Pallet Network
XDP
ShiptheoryThe operational layer between checkout and carrier.
The current platform focuses on the controls teams need to receive, validate, allocate and dispatch orders reliably.
Order control
Bring supported channel and spreadsheet orders into one searchable operational queue.
- Payment and fulfilment status
- Address and contact editing
- Single-order and batch workflows
Products and matching
Connect order lines to product records, pack data, images and linked SKUs before dispatch.
- Product and variant records
- Weights, dimensions and packaging
- Unmatched-line exception handling
Shipping configuration
Model carrier accounts, services, zones, rate cards, schedules and allocation rules around the operation.
- Carrier account validation
- Service and zone configuration
- Automatic or manual service selection
Booking and labels
Create shipments through configured carrier connectors and keep label output tied to the order.
- Carrier-ready validation
- Shipment and label records
- Print queues and label batches
Customer context
Keep customer details, addresses, channel identities, notes, orders and shipment history together.
- Address book
- Channel identities
- Order and shipment history
Returns and delivery flows
Prepare return options and support outbound, return, exchange and third-party shipment movements.
- Return locations
- Return service selection
- Collection and delivery addresses
Rules and communications
Apply shipping rules when orders arrive and use templates for operational email communication.
- Priority-based shipping rules
- Email templates
- Event-driven email actions
Operational visibility
See daily order pressure, fulfilment status, dispatch activity and sales KPIs without assembling a spreadsheet.
- Due and overdue orders
- Fulfilment and shipment counts
- Daily and seven-day sales views
Move from connected order to booked shipment.
A shared process keeps channel data, operational decisions and carrier output attached to the same order.
- 01
Connect
Authorise a supported sales channel or prepare a structured order file.
- 02
Review
Check customer, address, payment, fulfilment and product-matching data.
- 03
Select
Apply a configured service automatically or make an operational override.
- 04
Book
Create the carrier shipment and retain the resulting label and references.
- 05
Complete
Update the order workflow and return fulfilment and tracking to supported sales channels where applicable.
Sales channels in. Carrier services out.
Channel and carrier connections meet in one consistent order, customer, product and shipment model.
Shopify
Embedded App Home with secure installation, order and product import, plus fulfilment and tracking-number write-back.
eBay
Secure marketplace order and active-listing import, with shipment and tracking-number write-back.
Spreadsheet import
Review, validate, correct and start structured order imports from operational files.
Amazon
Amazon UK seller order and listing import through SP-API, with merchant shipment confirmation.
DPD
Shipment booking and label output for validated customer accounts.
DHL Express
Shipment creation with labels returned as part of the booking response.
Product direction
Clear about what is live. Equally clear about what comes next.
We are extending the same operational foundation into more channels, tracking events, automation actions and self-service administration. Roadmap items are labelled as planned until released.
See the roadmapMore commerce channels
Additional Mirakl marketplaces and store platforms are candidates for future integration phases.
Carrier tracking events
Polling and normalising in-transit, exception and delivery events across carriers.
Customer-facing experiences
Mobile and white-label tracking or booking surfaces built on top of the operational platform.
Deeper performance reporting
Carrier, service, exception and intervention analysis beyond the current operational KPIs.
Talk to us
Bring your real shipping workflow.
We will map the channels, carrier accounts, order volume and warehouse decisions that matter before proposing an implementation.