Do not book an item unless you have checked the selected carrier’s current terms, destination restrictions and dangerous-goods rules. Where there is any conflict, the carrier’s rules apply.
Commonly prohibited categories
- Acids, dangerous or hazardous goods
- Aerosols, fragrances, perfume, nail varnish, paints, inks, oil and petrol
- Alcohol, cigarettes, tobacco and controlled drugs
- Firearms, ammunition, explosives, weapons and imitation weapons
- Cash, currency, negotiable instruments, payment cards and lottery products
- Live animals, livestock, human remains, infectious substances and biological samples
- Illegal, counterfeit or pornographic material
- Passports, driving licences and other irreplaceable documents
- Jewellery, precious metals, bullion, stones and articles of exceptional value
- Perishable goods, plants, seeds and other restricted biological material
- Unaccompanied baggage and personal effects
- Engines, vehicle batteries, furniture, white goods and windscreens
Common compensation exclusions
Some carriers accept the following categories only at the sender’s risk or exclude them from loss and damage compensation:
- Ceramics, china, pottery and stoneware
- Computers, televisions, monitors and other delicate electronics
- Documents
- Fibreglass, glass, lenses and fish tanks
- Food and other perishables
- Fragile or delicate items
- Fishing rods
- Fossils, artwork and similar materials
Your responsibility
The sender is responsible for accurate description, lawful transport, suitable packaging and compliance with the selected carrier’s contract. Contact your carrier or Inspired Shipping onboarding contact before attempting to configure an uncertain item type.